⚠️ DRAFT — needs confirm before publish: the official Telegram bot handle /
t.melink and the public-onboarding steps once the bot is live beyond the dogfood allowlist.
Using DietPal on Telegram: starting the bot & fixing no-reply
On Telegram, DietPal can only message you after you've started the bot. If it's quiet, this is almost always why.
Starting the bot
- Open DietPal: {{CONFIRM: @DietPal handle / t.me link}}.
- Tap Start (or send
/start). - Your coach greets you and begins setup.
If DietPal isn't replying
- Confirm you tapped Start / sent
/start. Without it, the bot can't message you. - Check you opened the official bot — {{CONFIRM: @DietPal handle}} — not a copycat with a similar name.
- Check your internet and resend your message.
- Did you block the bot? Open the chat, and if it shows as blocked, unblock it, then send
/startagain.
Still stuck after that? Contact support {{CONFIRM: via the contact option / support email}} and mention you're on Telegram.