⚠️ DRAFT — needs confirm before publish: the real support email, that the Zendesk "Submit a request" form is live, and a realistic response-time statement. Keep it honest — ticket/email support, not a live 24/7 agent.

How do I contact DietPal support?

Need a hand from a person? Our support team is here to help.

How to reach us

• Use the "Submit a request" button on this help center, or
• email us at {{CONFIRM: support@dietpal.net}}.

Either way, a support ticket is opened and our team replies by email — usually within {{CONFIRM: response-time, e.g. 1–2 business days}}. (Support is handled by our team over email/ticket, so you may not get an instant reply — but a real person will get back to you.)

Help us help you faster

When you write in, please include:

• what's happening (and a screenshot if you can), and
• for billing questions, the email or phone number you purchased with and the charge date.

Quick answers without waiting

For everyday "how do I…" questions, your coach in the chat can often help right away — just ask. And many common topics are already answered in this help center; try the search box at the top.